Consultation with present teacher must be done at first. By the mutual agreement, another package can be selected once ongoing package is stopped on the app or web. Remaining tuition will be calculated and refunded without discount according to number of student in the class.
Consultation with the teacher must follow. Remaining tuition will be calculated and refunded without student discount and number of class left. Please use the mobile app or the web to re-select the teacher for the package class. Contents can be discussed with the new teacher; but you cannot continue by taking over previous class. For example, assume first two classes out of 5-class package have been taken, then it is not allowed to start from the 3rd and must begin from the 1st with another teacher.
Please consult with the teacher for the remaining classes. The tuition fees for the remaining classes will be refunded without applying the package discount if class withdrawn. The remaining tuition will be expired in one year after the last class.
As soon as the class is done student will encounter the screen to rate in terms of satisfaction, the punctuality and will be given a chance to write opinion. We would like to garner your unedited idea. The uncensored thoughts would help others in class selection.
When class finished, you will encounter a screen where you can rate the class on teacher’s punctuality, your satisfaction of the class and able to leave short comments. If you miss the chance to do this, you will be able to complete above jobs from 'Class history', at your 'My page' later.
Following four communities are with EL Korean: They are 'My writing', 'Korean culture and history', 'Enjoy and learn', 'I am traveling'. You are welcomed to join in community activities and interact with teachers outside of classroom.
This allows you to share the experiences and feelings you have learnt while traveling Korea such as posting photos, recommended travel routes and introduction of own fun experiences. If planning to travel Korea, exchange of ideas are acceptable.
At the student’s request to withdraw or change of ongoing class, calculation on tuition will be based on one class out of 5-class package; the refund will exclude the fee of completed class and given back to you. In other words, discount according to number of student in the class will not be applied to any package bigger than this. At the teacher’s request to withdraw or change in schedule, the package price will be refunded after excluding the discounted package price. If it is too difficult to settle, please contact EL Korean support center – email@example.com.