EL Korean Inc. (hereinafter referred to as "the company") strictly complies with the “Personal Information Protection ACT,” “The Protection of Communication Secrets Act,” “Telecommunication Business Act,” and “Act on Promotion of Information and Communication Network Utilization and Information Protection, and other established guidelines.

The company explains how user-provided personal detail is being handled on what purpose and method, and taken actions for privacy protection, below.

1. Purpose of use.

The company collects personal details for following reasons:

 Fulfillment of contract, payment settle by providing contents, purchase and payment, authentication, delivery of goods or billing, etc.
 Authentication to membership service, personal identification, prevention of illegal use by unauthorized user, intention to join, age verification, complaint handling, announcement, etc.
 Acquisition of new service, development and specialization of product, commercial message notice, promotion of its product and service at other business unit, customized service by demographic characteristics, access frequency or statistics on service use.
 Limited number allowed for registration, illegal access blockage by IP analysis, GPS-based service, record-keeping for adjustment, and calculation of other statistical data for members.

2. Required details.

 Must submit: Name, gender, DOB, ID, password, email address, cellphone number, details of legal representative if under 14, payment information, IP address, access log and history of service use.
 Optional: GPS information, contact number, photo, etc.
 Method of collection: Website registration, e-mail, fax, call or other forms, etc.
 The methods of collecting personal details by the company can be refused; this may result in registration denial and restriction on membership service use.

3. Process and length of hold.

 Categories to hold: Same as processed.
 Reasons to hold: Terms and conditions, and Privacy policy.
 Length of holding: Until membership is available.

In case the personal details needed to be held in accordance with the relevant laws and regulations after the membership withdrawal, the company keeps for a certain period of time below.

 Record of indication and advertisement: 6 months (Consumer Protection Act in Electronic Commerce etc).
 Record of contract or withdrawal of subscription: 5 years (Consumer Protection Act for Electronic Commerce etc).
 Record of payment and goods supply: 5 years (Consumer Protection Act for Electronic Commerce etc).
 Record of dissatisfaction or dispute of consumer: 3 years (Consumer Protection Act in Electronic Commerce etc).
 Records on the collection, processing and use of credit information: 3 years (Act on the Use and Protection of Credit Information).
 Confirmation of communication based on the Communication Confidentiality Protection Act: 3 months.

4. Personal details delivery to third party.

In principle, the information will not be passed to any parties from outside, except followings:

 If consented in prior.
 If requested by official authorities in accordance with procedures and methods for the purpose of investigation.

5. Rights of user and his/her legal representative and its exercise.

The user is entitled to view or amend his/her own information at any time and able to request to terminate by the means of writing a letter, phone call or an email. If request for error-fixing in personal information, the company will not use or provide until its completion of correction. The company may limit its correction if misuse is expected.

6. Destruction of personal details.

If holding period expired, the company will destroy any unnecessary ones such as process of personal information, service shutdown, termination of business within 5 days. If required by relevant laws and regulations, the information will be stored for a certain period of time and immediately deleted later.

7. Installation and operation auto collection device for personal details and its refusal.

The company is entitled to operate 'cookies' which store and find information of users from time to time. A cookie has a meaning of a text file sent to the user's browser by the server and stored at hard disk which helps to run the service. The company uses cookies for the following purposes:

 Purpose of using cookies: To provide customized service and marketing via access frequency, analysis on time of visit, understanding of user’s preference and tracing interest, participation to various events and number of visits. The installation takes place at his/her own discretion. By setting options from the web browser, all cookies can be allowed, checked at the time of save or denied.
 Set to deny cookie: Cookie can be denied by selecting the option from the web browser to accept all, check at the time of save or deny all.

* If denied to install cookies, service providing may experience difficulties.

8. Privacy protection officer.

For the privacy protection and complaint dealing on personal details, the company appoints the following personnel in charge of privacy protection.

 Privacy protection officer: Kim, Boon-Hong (support@elkorean.kr)

The user may report complaints to the officer or its department regarding privacy protection when using the company's service. The prompt and satisfying reply will be given in return.

9. Privacy handling office.

For any violation of privacy protection or to report, contact the following offices.

 Personal Dispute Mediation Committee (www.1336.or.kr / phone 1336)
 Information Protection Mark Certification Committee (www.eprivacy.or.kr / phone + 822-580-0533~4)
 Advanced Crime Investigation Center (i-minwon.spo.go.kr / phone + 822-3480 ~ 2582)
 National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / phone + 822-392-0330

Unless stated explicitly in Privacy policy, our Terms and conditions will take precedence over within the scope related laws and regulations.

 Personal Information Processing Policy announcement date: October 01, 2017.
 Personal information processing policy enforcement date: October 01, 2017.


If you have any questions about the above, please feel free to contact us. We always do our best to make you learn Korean with pleasure.

Best regards,
Seho Oh

CEO & Founder
EL Korean Inc.
10F Dongwha Bldg.(Annex), Sejoung-Daero 9 Gil 60, Jung-Gu, Seoul, Korea
http://elkorean.kr

Mail : support@elkorean.kr
Tel : +8270-4141-1446
Facebook messenger ID : elkorean
Skype ID : support@elkorean.kr
Line ID : support@elkorean.kr
WeChat ID : supporterEL
QQ ID : 3268671480





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